These earning rules award points based on a customer's actions. Notice how these rules are not tied to a purchase like the other two. These rules are used to award points for things such as voting in a poll, signing up for a newsletter, and other customer actions. If you want to give customers 10 points for creating a new customer account, you would use a customer behavior rule.
Start by going to:
Rewards > Point Rules > Earning Rules > Customer Behavior
This is the customer behavior (special) points rules page. Again, it is similar to all the other rule pages. Click on Add New Special Rule to create a new customer behavior rule.
The rule information page is the same as all the other rule information pages. Simply enter in the required details.
Conditions & Triggers
Customer behavior rule conditions and triggers and triggers are straightforward and simple: They represent what needs to happen in order for the customer behavior rule actions to occur. Here are some sample triggers:
writes review: customer reviews a product in your store
signs up: a customer signs up for a customer account for your store
votes in poll: a customer takes part in a poll that you have set up in your store